Tag Archives: conversation

Is it time to revive civility?



Timothy Shaffer
Timothy Shaffer

There are a lot of calls these days to “revive civility” in politics. While there are plenty of examples of uncivil behavior, there’s far less agreement about what civility should look like in 2019. Timothy Shaffer joins us this week to talk about work being done to create a new definition of civility and a playbook to put that definition into practice.

Shaffer is an assistant professor in communication studies at Kansas State University, assistant director of the Institute for Civic Discourse and Democracy, and principal research specialist at the National Institute for Civil Discourse. He is the editor of a new book called A Crisis of Civility? Political Discourse and its Discontents.

Additional Information

Discussion/Reflection Questions

  • Do you think we are in a crisis of civility? If so, does the crisis exist among citizens, politicians, or both?
  • What do you see as the relationship between civility and democracy?
  • What do you think is the best approach for making political discourse more civil?
  • Who do you look to as a model of civility in politics?
  • What is the right balance between deliberative democracy and policy changes?

Interview Highlights

[3:50] How do you define civility?

There is no one single notion of civility. In our book, the first chapter puts forward two ways to think about it: civility as politeness and civility as responsiveness. As someone who studies this work and engages it in practical situations and settings, it’s important that we think about civility as being more than just kind of minding your manners or abiding by the rules or the expectations of kind of a dominant society.

[5:48] Given that definition, what does it mean to “revive” civility as we’ve heard people call for lately?

I would say somewhat of an analog to that is the language of civic renewal, which gets used quite a bit. If we’re trying to revive something or trying to renew something, it presupposes that there-there was something in the past. And I think part of the Revive Civility campaign, um, from the National Institute for Civil Discourse I think is rooted more in this notion that we have, in recent times, seen the increases in various studies and people’s experience, right? People are recognizing, noticing, that politicians, as well as just folks in their neighborhoods and in their communities, are really ratcheting up some of the-the kinda partisan divisions and rancor.

[14:20] How do you connect exercises in democratic deliberation with more tangible policy outcomes?

One example I’ll point to is the Citizens Initiative Review, which creates those kinds of conditions where ordinary people come together and hear expert testimony, wrestle through ideas that are gonna show up on a ballot initiative, and at the end of a few days, they come out and make these statements about how they’ve, have come to a decision. A historical example I’ve researched is a cooperative extension program run by the USDA in the 1930s and 40s. They created these discussion guides on a whole host of topics, things like soil erosion and taxes and imports. They held meetings that gave people in these communities a chance to participate in discussion, but also paired that with formal land-use planning processes.

[18:40] What’s the relationship between civility and free expression? How do you have one without limiting the other?

the tension between um, free-speech and this notion of civility I don’t think has to be kind of, it’s, it’s over here or it’s over there. Uh, the, the capacity to create conditions for kind of expression of contentious views is really important. Uh, I think where we start to, to see some rub is the, the expectation of kind of “safe spaces” um, where if, if people are feeling uncomfortable or, or maybe even challenged or attacked, that if you know, we set that as a ground rule, for example, that is going to become a very significant tension that we have to acknowledge.

[22:05] Is there anyone you look to as an example of modeling civility in politics?

I don’t have an immediate go-to as kind of like, here’s the classic example of someone who ought to be our kind of exemplar. Given the state of things as they have been recently and it seems like it will continue for a bit, I will point to someone like Senator John McCain. He embodied the notion that you can have your strong views but you can engage and, and recognize when you need to give a little bit or also when you might be wrong.

 


Bonus: Democracy In Action #1



We love talking with scholars and thought leaders on Democracy Works, but we’d also like to bring you the everyday stories of democracy in action. This the first installment in that series.

We visited the central Pennsylvania chapter of Moms Demand Action and heard how they are using the power of conversation to reframe the gun debate and reinvigorating a sense of civic engagement among members. A recent meeting also included a “government 101” presentation that covered the basics of how a bill becomes a law and the best way for someone to contact an elected official.MOMS Demand Action logo

In this mini episode, you’ll hear from Lori Wieder, who is a founding member of the central Pennsylvania Moms Demand Action Chapter, and from Katie Blume, deputy political director for the Pennsylvania Democratic Party. Both Katie and Lori are firm believers — as we are — in the power that can come from everyone exercising their power as small-d democrats regardless of political affiliation.

Do you have a story of democracy in action? Drop us a line at democracyinst@la.psu.edu; we’d love to hear about it and consider it for a future Democracy Works episode.


A conversation about conversation



This week’s episode seeks to answer one simple, but very important, question: Why is it so hard for people to talk to each other? There are a lot of easy answers we can point to, like social media and political polarization, but there’s another explanation that goes a bit deeper.

Laurie Mulvey
Laurie Mulvey

Laurie Mulvey, executive director of World in Conversation, is the perfect person to help us explore this question. World in Conversation has facilitated more than 10,000 dialogues over the past 15 years. They bring people from all walks of life together to have dialogues about important issues from climate change to race relations. In the process, they break down the misconceptions and preconceived notions that often get in the way of one person understanding — and relating to— someone else.

Of course, most dialogues do not happen in a controlled environment with a facilitator in the room. Laurie shares some advice for how to handle your next family dinner or other situation where things might get a little heated. She also shares how the World in Conversation is preparing the next generation of democratic citizens to overcome the partisan divides that bog down political discourse.

As we say in the episode, Laurie raises the optimism quotient of this podcast quite a bit.

Interview Highlights

[6:06] Why is it so difficult for people to engage in dialogue today? 

Laurie: What I think happens is that we end up needing facilitators. Just like in sports we need referees. Here they would be dialogue referees.

[6:55] What are the elements of a good dialogue?

Laurie: Candidness and disagreement with respect is important. Having mutual respect is especially important. When we don’t talk with an understanding of each other’s positions they aren’t as productive and they don’t show us as much.

[14:00] What impact do you think social media has had on our ability and willingness to engage in dialogue? 

Laurie: Personally, I don’t notice much of a difference. We actually have a lot of conversations. However, they’re either with like minded people or they are a “hit and run” type conversation with people who don’t think like us. The only change that social media has brought is that we’re doing this with people from our living rooms.

[15:40] We have seen our culture become more polarized politically. Have you seen this reflected in the conversations you lead?

Laurie: We try to find polarizing topics and get different sides represented in our conversations. Therefore, I’m not sure if we see an increase in the extent of the polarization. Actually, we try to get people in our conversations to say the things that are controversial. At this point, the polarization becomes apparent. However, I don’t think this is real. I dont’ think most people live in this polarity that we like to talk about.

[17:40] How can we take the work you’ve done working with conversations and apply it in the real world such as at dinner table talks?

Laurie: It is important to be in the mindset for listening. The mindset you need to be in is ‘tell me something I dont’ already know’. However, I strongly believe that even in these settings we need a facilitator to help navigate the conversation.

[19:24] What skills does someone need to be a good facilitator? 

Laurie: Fundamentally, you have to be able to talk all sides. You have to find what is true in all sides of a conversation. As long as you can do that, you can sort of fumble through everything else.

[20:22] Is there a certain point in a conversation where you would advise people to end a conversation? 

Laurie: I think we all know intuitively that there is a time to end a heated conversation.

[21:30] Given all of the conversations you’ve been a part of, are there any memories that really stick out?

Laurie: There was one conversation between Israelites and Palestinians where one guest from Palestine said he couldn’t even go in the room. But by the end of his time working with me his greatest challenge was that he came to understand so much about the Israelis perspective that he wasn’t sure what it meant given his position as a Palestinian. I do the work because the people who have the hardest positions will get the most out of it.